Transforming E-commerce Through AI
We're on a mission to help e-commerce businesses turn customer feedback into their competitive advantage through intelligent AI analysis.
Our Mission
Every day, millions of customers share valuable feedback through returns, reviews, and support interactions. Most businesses struggle to extract actionable insights from this goldmine of data.
We believe AI can change that. Our mission is to democratize advanced feedback intelligence, making it accessible to businesses of all sizes so they can reduce returns, improve products, and delight customers.
Innovation
Pushing the boundaries of what's possible with AI and natural language processing.
Impact
Creating measurable value for our customers through reduced costs and improved satisfaction.
Integrity
Building trust through transparency, security, and ethical AI practices.
Our Impact
Meet Our Team
We're a diverse team of AI researchers, e-commerce experts, and customer success professionals united by our passion for solving complex problems.
Alex Smith
CEO & Co-Founder
Former Amazon VP with 15+ years in e-commerce operations. Led teams managing $2B+ in annual returns.
Dr. Rachel Kim
CTO & Co-Founder
PhD in Machine Learning from Stanford. Previously led AI research at Google, specializing in natural language processing.
Marcus Johnson
VP of Engineering
Former Shopify Principal Engineer. Built scalable systems processing millions of transactions daily.
Sarah Patel
VP of Customer Success
15+ years in SaaS customer success. Previously at Salesforce, helping enterprise clients achieve ROI.
Our Journey
From a simple idea to serving hundreds of businesses worldwide, here's how we've grown.
2022 - Founded
Alex and Rachel founded Enwave after experiencing firsthand the challenges of managing returns at scale.
2023 - First Customers
Launched beta with 10 pilot customers, achieving 25% average return reduction within 90 days.
2024 - Series A
Raised $15M Series A led by Andreessen Horowitz to accelerate product development and team growth.
Today - 500+ Customers
Serving businesses from startups to Fortune 500 companies, processing millions of feedback items monthly.
Join Our Mission
Ready to transform your customer feedback into competitive advantage? We're here to help you succeed.