Turn returns & reviews into revenue— with AI
Enwave uses NLP and sentiment analysis to transform returns, reviews, and support feedback into product insights and automated resolutions.
*Internal pilots; results vary.
Three Pillars of Intelligence
Transform customer feedback into actionable insights with our comprehensive AI platform.
Returns Intelligence
Root-cause detection, defect clustering, policy insights, and cost impact analysis. Identify patterns before they become expensive problems.
Review & Sentiment Analytics
Multi-language NLP, topic trends, competitor mentions, and intelligent alerts. Understand what customers really think across all channels.
Automated Resolutions
AI reply drafts, smart macros, self-service flows, and seamless CRM/helpdesk sync. Resolve issues faster with intelligent automation.
Seamless Integrations
Connect with your existing tools and platforms. Get started in minutes, not months.
Amazon
Seller Central integration
Shopify
Store & customer data
HubSpot
CRM & support tickets
Salesforce
Customer service cloud
Pipedrive
Sales pipeline data
Gmail
Email support threads
Slack
Team notifications
Why Choose Enwave?
Transform your customer feedback into a competitive advantage with AI-powered insights that drive real business results.
Faster Product Fixes
Identify and resolve product issues before they impact more customers.
Lower Refunds
Reduce return rates and refund costs through proactive issue resolution.
Happier Customers
Improve customer satisfaction with faster, more accurate support responses.
Aligned Operations
Sync support, QA, and product teams with unified customer insights.
Security & Compliance
Enterprise-grade security practices
Trusted by Growing Brands
See how leading e-commerce companies are transforming their customer feedback into competitive advantages.
We reduced return rates within 8 weeks. The AI identified a sizing issue we completely missed in our manual reviews.
Theme analysis pointed to a packaging issue we quickly fixed. Saved us thousands in potential returns and improved our ratings.
AI replies saved 6 hours per week. Our response time improved by 40% and customer satisfaction scores went up significantly.
Frequently Asked Questions
Everything you need to know about getting started with Enwave.
Ready to Transform Your Customer Feedback?
Join leading e-commerce brands using AI to turn returns and reviews into revenue growth.