Solutions for Every E-commerce Team
Whether you're selling on Amazon, running a Shopify store, or managing multiple channels, Enwave adapts to your unique needs and workflows.
Tailored for Your Platform
Each solution is designed specifically for your platform's unique challenges, data sources, and business goals.
Amazon Sellers
ASIN-level insights, competitor analysis, and automated review management for marketplace success.
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Shopify Brands
Post-purchase optimization, subscription insights, and direct customer relationship management.
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Unified insights across all channels, platforms, and customer touchpoints in one dashboard.
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Amazon Sellers
Dominate Amazon with AI-powered insights that help you optimize listings, reduce returns, and outperform competitors.
ASIN & Theme Breakdowns
Analyze returns and reviews at the product level. Identify which ASINs need attention and why customers are returning items.
Competitor Mentions
Track when customers mention competitors in reviews. Understand your competitive positioning and identify opportunities.
Issue Clustering
Automatically group "broken/faulty/size" issues to identify systematic problems before they impact more customers.
Proactive Fix Playbooks
Get actionable recommendations for listing updates, inventory changes, and customer communication strategies.
Amazon Dashboard Preview
Recommended Action
Update size chart and add fit guide to listing. Consider inventory adjustment for popular sizes.
Post-Purchase Journey
Shopify Brands
Build stronger customer relationships with post-purchase intelligence that drives retention and reduces churn.
Post-Purchase Feedback Loops
Automated follow-up sequences that capture feedback at optimal moments in the customer journey.
NPS Integration
Connect Net Promoter Score surveys with detailed feedback analysis to understand satisfaction drivers.
Subscription Churn Reasons
Analyze why customers cancel subscriptions and implement targeted retention strategies.
RMA Policy Insights
Optimize return and exchange policies based on customer feedback and behavior patterns.
Omni-channel Teams
Unify customer feedback from all channels into one source of truth. Perfect for teams managing multiple platforms and touchpoints.
Unified Inbox
Merge email, chat, voice notes, and social media feedback into one intelligent dashboard.
Cross-Platform Analytics
Compare performance across Amazon, Shopify, social media, and direct sales channels.
Team Collaboration
Share insights across product, CX, and QA teams with role-based access and notifications.
Custom Reporting
Generate executive reports that combine data from all channels and customer touchpoints.
Enterprise Security
Advanced security controls, audit logs, and compliance features for large organizations.
Real-time Alerts
Get notified instantly when sentiment drops, issues spike, or competitors are mentioned.
Success Stories
See how teams like yours are using Enwave to transform their customer feedback into competitive advantages.
"Enwave helped us identify a packaging issue across our Amazon and Shopify channels. We fixed it in 2 weeks and saw returns drop 19%."
"The unified dashboard gives us insights we never had before. We can see patterns across all our sales channels in real-time."
"Our team collaboration improved dramatically. Product, support, and QA are finally aligned on customer priorities."
Ready to Transform Your Customer Feedback?
Book a demo tailored to your platform and see how Enwave can help you turn feedback into revenue growth.